Users And Invites

Admins use the Users page to invite users, track invites, and manage active user access.

Invite a user

  1. 1Open Users.
  2. 2Start a new invite.
  3. 3Enter the user's email address.
  4. 4Choose teller or supervisor.
  5. 5Assign a branch.
  6. 6Send the invite.

Choose a role

RoleCurrent invite behavior
TellerSupported by the invite form and requires a branch.
SupervisorSupported by the invite form and requires a branch.
AdminCan be assigned to an active user after the user exists.
PendingNot assignable as an active user role.

Assign a branch

  • Teller invites require a branch.
  • Supervisor invites require a branch.
  • Branch assignment applies to supervisor and teller roles.

Track invite history

StatusAction
PendingCan be resent or revoked.
AcceptedNot actionable.
RevokedNot actionable.
ExpiredNot actionable.

Resend an invite

  1. 1Open Users.
  2. 2Open Invite history.
  3. 3Find the pending invite.
  4. 4Select resend.

Revoke an invite

  1. 1Open Users.
  2. 2Open Invite history.
  3. 3Find the pending invite.
  4. 4Select revoke.

Manage active users

  • Only admins manage users.
  • Active users are listed separately from invite history.
  • Active users can be changed between admin, supervisor, and teller.
  • Admins cannot demote themselves.
  • Invites for active users are rejected.
  • A new invite for an email with an existing pending invite replaces the older pending invite.